Priya Vasterling — Principal, estate assessment. Spends most of her working life establishing what exists, which is less glamorous than it is decisive.
The assessment found eleven where the org chart said six. Four of them turned out to be retirable inside a year, and the other seven now have owners, which they did not before.
The agency knew what the system did. It did not know who was still using it. Finding out took eleven weeks and a distribution list with two hundred names on it.
